Virtual Number Solutions
For Enterprises, SME's & StartUps
A virtual phone number has no physical phone line associated with it. Calls routed through virtual numbers can be tracked and monitored for performance. It allows you to keep your personal and professional identity different.
Usually, businesses use virtual numbers to route incoming customer calls to the right agents based on an IVR input.
Handle All Your Business Calls Remotely
Call Management Solution
Handle all call centre operations including call transfer, recording and analysis with our all-in-one call management suite.
IVR Integration
Integrate your telephony system with IVR and personalise your caller’s experience with self-help and virtual receptionist features.
Push Reports
Remain updated of the call centre’s quality by extracting push reports with up-to-date agents and call information.
Use Your Own Number
Use your personal phone number and forward incoming calls to multiple extensions at the same time.
Free SMS Notification
Send SMS alerts and notifications to your agents in case of any missed or unanswered customer calls.
Premium Numbers
Choose the best-suited phone number for your business from our premium collection of virtual numbers.
Ways in which Businesses use Our Virtual Number
No loss of information
All your customer information and conversations are routed through one number
Scale at will
Pay as you go, and scale as you grow
More than Just a Number
Enjoy call recording, forwarding and other call management features with IVR.
Call Tracking Dashboard
Supervise your customer interactions and process with call recording and call analysis dashboards.
Improved efficiency
Handle multiple calls at the same time, track conversations, work more efficiently
One Device, Two Numbers
Route all your calls to your personal number without letting callers know.
Spend Less and Deliver More
⇰ Get high-quality cloud telephony suite with minimal effort and cost investment.
⇰ Get uninterrupted live assistance from our product experts over email, chat and call.
⇰ Innovate your business solutions with CRM and other third-party application integration.
⇰ Widen your local/national presence by using virtual numbers of different state codes.
⇰ Simply forward all customer calls to your existing phone number for all business communication
⇰ Over 98% of calls handled by AlertBox score above the global standard for "excellent" VoIP call quality.