Engage Customers Like Never Before on WhatsApp Business API
WhatsApp Official Business Solution
Scalable, Reliable, Friendly & Affordable Fully Managed WhatsApp Official Messaging Solution. WhatsApp Business API is a comprehensive customer communication platform for WhatsApp.
WhatsApp API on AlertBox, enables sales, customer support teams to use a single platform to send bulk messages, template messages, build chatbots with a no-code builder.
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WHY OFFICIAL WHATSAPP ACCOUNT?
Truly Reliable & Highly Scalable Official Messaging Solution
Use Your Number
User your existing landline, toll-free or mobile number
Highly Scalable
Upto 250+ Through Put Per Second (TPS) with 99.5% Uptime
Rich Messaging
Supports all type of media files
Message Insights
Get Delivery & Read* Reports and Configure Fall Backs
Proactive Messaging
Start Conversation with Users using WhatsApp Approved Templates
100% Official
Your number is Officaly Authorised by WhatsApp. Liberal Blocking
MESSAGE CONTENT TYPES
WhatsApp Supports wide range of messaging types to interact with customers in a more intuitive way than regular WhatsApp
Text
The classic only text messages combined with emoji’s
Document
Provide instant quotation and invoices as attachments, supports wide range of formats.
Videos
Tell the story in a much better way with Videos
Quick Reply Buttons
Present users with upto 3 quick reply buttons to get more engagements and seamless experience. As per WhatsApp survey that a user is 30% more likely to engage to a message having buttons
Call 2 Actions Buttons
Configure upto 2 Call 2 Actions buttons which allows users to take actions like Tracking A Order which redirects to your tracking page or any web application or reach your call centre using the Phone Number button.
Supports Only through Templates
List Menu
Using list message business can send a menu as message with upto 10 lists or choices separated by optional section and header, a great feature to showcase product category, recent orders, saved card details, faq etc
This type of message offers a simpler and more consistent way for users to make a selection when interacting with a business